Kohl's to open new customer operations center in San Antonio

Menomonee Falls, Wis. Kohl’s Department Stores said Tuesday it has signed a long-term lease agreement on a building for a new customer operations center located in San Antonio.

The new facility is expected to open in July, and will serve Kohl’s Charge customers and Kohls.com customers nationwide.

Kohl’s said it selected San Antonio for the 102,000-sq.-ft., 2-story center because of the city’s strong economy and work force.

“We currently operate a customer operations center and a distribution center in Corsicana as well as 80 Kohl’s stores throughout Texas, so we’re pleased to expand our presence in the state and bring additional jobs to the San Antonio community,” said Wes McDonald, Kohl’s executive VP and CFO.

Kohl’s said the existing facility is Leadership in Energy and Environmental Design (LEED) certified at the Silver level, and the retailer will seek to maintain or expand the LEED designation for the finished building.

Upon opening of this facility, Kohl’s will operate three customer operations centers; the other centers are located in Corsicana, Texas and Menomonee Falls, Wis.