Times of crises — whether it’s a pandemic,

a natural disaster, or something else — can bring uncertainty and disruption to an organization’s supply chains. As a retailer or manufacturer, you can’t control what happens in a crisis, but you can improve your supply chain to make it more responsive, enabling you to better manage the uncertainty. Additionally, in the last decade, North America has experienced rapid and enormous shifts in consumer behaviors and expectations around the shopping experience. To keep up, supply chains have to evolve as well. Find out how in this eBook.