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Walmart testing drive-through Pick-Up Grocery pilot


Bentonville, Ark. – Walmart is testing a concept where shoppers order their groceries online, schedule a pick-up time, and then pick up their order at the Walmart Pick-up Grocery depot in as little as two hours without having to leave their car, according to local CBS affiliate KFSM-TV 5News. Shoppers also can schedule a pick-up three weeks in advance. The pilot Pick-Up Grocery location is in the chain’s hometown of Bentonville, Arkansas.

As customers arrive for pick-up, they drive up to a touch-screen kiosk, enter their last name, and are directed to a pick-up bay where employees meet them with their order.

"We look at this as an opportunity to allow customers to shop how they want to, when they want to," said Jeff Davis, Wal-Mart U.S. executive VP and CFO, who discussed the concept during an analyst presentation in June. "Within this depot it will have access to about 10,000 items. Many of those items are driving the majority of the volume in the neighborhood market. So as you can imagine, these are high volume items and it’s not only in grocery and fresh and dry, but also it includes anything in our over-the-counter market. The beautiful thing about this is it’s the same everyday low pricing, so it’s the same pricing they will be able to get if they had gone to a neighborhood market or a Supercenter."

Watch a video clip here.

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