Tyco opens customer experience center for Walmart with simulated store environment

Bentonville, Ark. -- How important is Walmart to Tyco Retail Solutions Inc.? Important enough that Tyco has built a state-of-the-art facility dedicated to the giant retailer.



Located in Bentonville, Arkansas, the Walmart Retail Experience Center features a simulated retail environment and showroom where the retailer’s executives from around the globe will have access to resources and capabilities aligned to Walmart’s growing global footprint. It is Tyco’s first center built exclusively for one client.



Walmart executives who visit the center can use Tyco solutions and speak with Tyco subject matter experts. Featured technology covers store operations areas such as omnichannel retailing and customer experience.



With this center, Wal-Mart is expanding its efforts to create in-house incubators for technology innovation. Most notably, Wal-Mart operates a proprietary innovation center known as @WalmartLabs in San Bruno, California.



Tyco solutions showcased at the center include: traffic and inventory intelligence, EAS, source tagging, video surveillance, fire suppression, fire detection, and intrusion detection. The center will continually evolve to highlight Tyco’s latest offerings and new product concepts.



“Meaningful connection with our customers is critical to understand their needs and challenges so we can find the right solutions to help them grow,” said Eric White, Walmart Account Leader, Tyco Integrated Security. “Investing in our business and technology innovation shows our commitment to Walmart and the Bentonville community.”