Sears offers advice service to loyalty members

Hoffman Estates, Ill. – Sears is offering a new service called Get Advice to members of its Shop Your Way omni-channel loyalty program. Shop Your Way members can post online requests for advice on shopping decisions and receive answers from both Sears associates and other loyalty members.



In addition to posting answers, members can also vote on answers they think are the most helpful. The service is designed to generate answers within minutes and currently is only open Shop Your Way members shopping at Sears and not Kmart.