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Olive Garden rolls out Ziosk tabletop tablets in May

4/14/2015

Orlando, Fla. - Olive Garden has entered into an agreement with Ziosk to begin the introduction of tabletop tablets in all of its restaurants nationwide. Olive Garden has been testing Ziosk in a select number of its restaurants since 2014, and the feedback from guests and servers has been positive.



These restaurants are experiencing higher guest satisfaction scores, faster dining times and increased tip percentages for servers. Starting in May 2015, Olive Garden will begin a phased rollout of Ziosk tablets into additional restaurants. The program will be supported by in-restaurant training. Olive Garden expects Ziosk tablets to be in all of its 800-plus U.S. locations before the end of the calendar year.



Using Ziosk's seven-inch touch-screen tablets that run on the Android OS, Olive Garden customers will be able to browse the menu, order drinks, appetizers and desserts, and pay their checks. Ziosk tablets also feature news from USA Today and interactive activities such as zTrivia, a Ziosk-developed game updated bi-weekly with questions from current news and events, designed to bring family and friends together as they share a meal.



"We've been focused on improving the dining experience at every touch point, and we're excited to give our guests the ability to customize their visit by leveraging the technology of Ziosk's tabletop tablets," said Dave George, Olive Garden president. "This additional resource benefits both our guests and our servers, enabling our team members to make more meaningful connections and provide more personalized service."


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