Home Depot uses technology to simplify job application process
In a tight labor market, the nation’s largest home improvement retailer is making it easier for job applicants to apply and schedule an interview.
The Home Depot has launched a tool that allows job applicants to self-schedule in-person interviews from their smartphones. The chain is looking to fill more than 80,000 positions for its busy spring selling season.
The new solution, called “candidate self-service," is available 24/7 on any device. Job seekers can use it to complete an application for an open job in a Home Depot store or distribution center and to choose the most convenient interview appointment available. About 80% of the Home Depot's candidates have taken advantage of the tool since the pilot began this past November.
"Just as we're continuously evolving to meet the changing expectations of our customers, we're harnessing new technologies to do the same for job seekers," said Tim Hourigan, executive VP – human resources. "This consumer-like experience helps us hire the best talent to serve our customers."
The scheduling tool is the latest in a series of enhancements the Home Depot has made to its application process. The chain said it experienced a 50% increase last spring in candidates after rolling out its 15-minute application, “Mobile Apply and Text-to-Apply” capabilities.
The Home Depot is also enhancing its onboarding experience this spring with the introduction of a mobile application that leverages gamification to help associates learn while they are in the aisles, significantly reducing backroom training. The application is rolling out to all garden associates for the spring season and will expand to more store departments throughout 2018.
The Home Depot has launched a tool that allows job applicants to self-schedule in-person interviews from their smartphones. The chain is looking to fill more than 80,000 positions for its busy spring selling season.
The new solution, called “candidate self-service," is available 24/7 on any device. Job seekers can use it to complete an application for an open job in a Home Depot store or distribution center and to choose the most convenient interview appointment available. About 80% of the Home Depot's candidates have taken advantage of the tool since the pilot began this past November.
"Just as we're continuously evolving to meet the changing expectations of our customers, we're harnessing new technologies to do the same for job seekers," said Tim Hourigan, executive VP – human resources. "This consumer-like experience helps us hire the best talent to serve our customers."
The scheduling tool is the latest in a series of enhancements the Home Depot has made to its application process. The chain said it experienced a 50% increase last spring in candidates after rolling out its 15-minute application, “Mobile Apply and Text-to-Apply” capabilities.
The Home Depot is also enhancing its onboarding experience this spring with the introduction of a mobile application that leverages gamification to help associates learn while they are in the aisles, significantly reducing backroom training. The application is rolling out to all garden associates for the spring season and will expand to more store departments throughout 2018.