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Great American Restaurants employs HotSchedules labor-management solution


Austin, Texas HotSchedules announced that Great American Restaurants has successfully implemented HotSchedules Enterprise for restaurant labor management and online employee scheduling.

Great American Restaurants first implemented HotSchedules in two locations in 2007, and the feedback and results were so positive that the company’s leadership team decided to roll-out chain-wide.

“Our managers will never go back to the ‘old way’ now that we have HotSchedules,” said Colleen Sisk, talent development manager, Great American Restaurants, which operates 11 units under several banners. Now, they can spend more face time serving customers and talking with employees about issues that are more important to the overall business than scheduling.”

To date, Great American Restaurants has used HotSchedules primarily for its employee scheduling capabilities. As a focus in 2010, the company is working to increase productivity by analyzing sales trends and staffing for optimal service through HotSchedules sales forecasting and robust reporting.

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