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Gap to end controversial scheduling practice

8/27/2015

San Francisco — Gap Inc. is the latest retailer to say it will cease the practice of assigning store employees on-call shifts with little advance notice.


Gap joins other chains such as Abercrombie & Fitch and Victoria’s Secret in pledging to eliminate the practice from its stores.


Gap will start providing 10- to 14-day notice of work assignments by early 2016 in all five of its store banners, the New York Times reports. The decision follows an April 2014 inquiry from the New York state attorney general’s office into the practice of on-call scheduling by retailers.


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