Duane Reade rolls out enhanced workforce-management solution

Milwaukee Red Prairie announced that New York-based drug store operator Duane Reade has rolled out RedPrairie’s Site Manager -- an enhanced user interface for RedPrairie’s Workforce Management solution -- at its more than 250 stores. (In February, Walgreen Co. announced it was buying Duane Reade, with the transaction expected to close by Aug. 31.)

“When we first saw the new user interface at RedPrairie’s user group meeting, we recognized it could provide immediate benefits to our managers, and be implemented very quickly,” said Chuck Newsom, senior VP store operations, Duane Reade. “We asked RedPrairie’s development and services teams to work with us to implement the new Site Manager as soon as possible. We feel the feedback and adoption from our managers and users has been excellent, with administration time reduced by as much as 50%.”

Duane Reade has already realized significant benefits attributed to RedPrairie’s workforce-management solution, and wanted to find ways to improve productivity for all store-level users. The company felt the new interface’s action-oriented navigation and extendible framework would improve efficiency in daily workforce-management operations, enabling managers to spend more time with customers and associates. “