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DSW enhances omnichannel fulfillment with eBay Enterprise in-store pickup


King of Prussia, Pa. -- eBay Enterprise, an eBay Inc. company, announced that Designer Shoe Warehouse will expand its omnichannel fulfillment capabilities with eBay Enterprise In-Store Pickup. The company is also poised to launch ship-to-store as part of its progressive omnichannel strategy.

Augmenting the company’s success with eBay Enterprise Ship-from Store, and Dropship Manager, DSW is now positioned to deliver a full portfolio of customer-centric fulfillment options that will help to fulfill their ultimate goal of delivering any shoe, anywhere, any time, according to eBay Enterprise.

DSW selected eBay Enterprise as its omnichannel fulfillment partner more than a year ago.

“Our experience with eBay Enterprise Ship-from Store and Dropship solutions, as well as its implementation and support resources, has been extremely positive. Based on the success of those programs, we are confident our In-Store Pickup and Ship-to Store initiatives will be equally successful,” said Roger Rawlins, executive VP, omnichannel, DSW.

The deployments of eBay Enterprise In-Store Pickup and Ship-to Store will provide DSW customers with convenient options to purchase items online and pickup orders at the location of their choice, while also avoiding shipping charges. Both solutions also offer potential for incremental sales opportunities while the customer is already in the store.

“At DSW, we are focused on providing the best shopping experience possible,” Rawlins said. Our goal is to provide our customers with a seamless experience, whether they are shopping in stores or online. With our implementation of eBay Enterprise Ship-from Store, DSW offers the online customer access to its extensive assortment regardless of where one shops by providing visibility into inventory held by DSW stores and”

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