Charlotte Russe selects Innotrac for e-commerce fulfillment, contact center solutions

Atlanta -- Commerce solution provider Innotrac Corp. said Thursday that Charlotte Russe has selected it to provide fulfillment and contact center solutions for the retailer’s growing e-commerce business.



Innotrac said it will provide e-commerce fulfillment and high-touch customer care services for Charlotte Russe, which also includes returns processing. Innotrac is working closely to integrate with Charlotte Russe's e-commerce platform powered by MICROS-Retail, ensuring a seamless customer experience across all major touch points.