Regional grocer improves workforce efficiencies

Lowe’s Foods is taking steps to increase efficiency across its workforce.



The grocer is adopting enterprise labor planning and workforce management solutions from Logile across the chain’s nearly 100 stores operating in the Carolinas and Virginia. The solutions will help the grocer generate more accurate sales and labor forecasts, and improve scheduling at the task level across all store departments.



“The increased efficiency and more precise staffing will allow our hosts to spend more time engaging with guests and in making their shopping a true pleasure and not a task,” said the chain’s senior VP, Mike Clawson.



Lowe’s corporate and store leaders also worked directly with Logile’s re-tail industrial engineers to implement various efficiency principles in all stores. These included 5-S workplace organization, a method that organizes a work space to improve efficiency and effectiveness, and efficient work methods to foster more efficiency across the workforce. The grocer also added engineered labor standards, or defined timelines for associates to complete specific tasks.



“The results of our collaboration will yield greater productivity, customer service, safety, and host job satisfaction and personal ownership,” said Jamie Edwards, manager of labor scheduling at Lowe’s Foods.