Wayfair reaches out to sleepy customers

Boston – Wayfair is meeting the needs of customers who need to get some sleep fast. The online retailer is partnering with Mattress Firm Inc. to let customers obtain same-day premium delivery of mattresses in most markets.



Shoppers will also have access to Wayfair.com’s more than 700 customer service team members, including mattress specialists for advice and insight.



“Mattress Firm is known for its national retail footprint and best-in-class delivery and service,” said Niraj Shah, CEO and co-founder of Wayfair. “Together, we are creating the optimal retail experience based on the best of e-commerce and the benefits of a localized shopping and delivery network. Wayfair.com shoppers can now confidently and conveniently purchase a mattress online knowing they will benefit from world-class customer service and rapid, in-home delivery.”