Wayfair is opening a new customer service center in Texas as it scales operations to service its rapidly growing customer base.
“Wayfair’s steadfast commitment to exceptional customer service has helped fuel the incredible growth of our business as more people discover a new and better way to shop for home furnishings,” said James Savarese, COO, Wayfair. “We look forward to expanding our operations to the Bryan-College Station area as we welcome new talent to our world-class customer service team.”
Wayfair says it selected the Bryan-College Station area of Texas because it is a hub for innovation and technology.
“As a company that is headquartered in Boston, we recognize the tremendous value of being located near some of the world’s leading academic institutions. We have found that access to higher education, ongoing innovation and a robust cultural scene all contribute to a strong local workforce. We see those very important qualities in the Bryan-College Station area with its close connections to Texas A&M University,” added Liz Graham, VP of sales and service, Wayfair. “Wayfair is delighted to join the local Bryan-College Station community and we are excited for the new team members who will help us continue to deliver the most exceptional service experience in retail.”
The Bryan service center is scheduled to open this spring.
