– Few things are more physically invasive than a visit to the doctor, but Walgreen Co. is doing its best to change that. Walgreens and telehealth services provider MDLive have introduced a new telehealth offering that will give Walgreens website users 24/7 access to U.S. board-certified doctors through its mobile application.
With the Dec. 8 launch, the service is now available to users in California and Michigan, with plans to rollout to additional states and markets over time. Available in both iOS and Android versions of the Walgreens mobile app, the platform enables users to consult virtually with MDLive physicians for a range of acute conditions.
“Offering mobile and virtual access to board-certified doctors is a natural extension of the robust range of health services that Walgreens already offers,” said Dr. Harry Leider, chief medical officer, Walgreens. “We’re delighted to work with MDLive to provide our patients with a leading telehealth solution that will allow them to conveniently address their health conditions and needs with a medical professional.”
The new service expands the existing Pharmacy Chat 24/7 platform that lets Walgreens app users engage in live chat with Walgreens pharmacy staffers by adding virtual doctor visits allows for adaptation based on varying customer needs and provides increased access to care.