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Trending: Smart homes and connected Americans

12/18/2014

New York City - No big surprise that Americans are more connected than ever before, but the newest trend is toward “smart homes” as well. New research from Experian Marketing Services has found that nearly a third of all Americans use at least one type of smart or connected device and 14% of homes are now smart homes, employing connected lights, locks, thermostats, or electrical outlets, among others.



Experian Marketing Services, in its latest report called “The Internet of Things: Opportunities through the rise in smart devices,” tracked the recent rise and growing interest among consumers for connected devices and smart home products. The report found that consumer interest in three connected device categories has shown significant growth in recent years, with no signs of stopping. In fact,



Experian predicts that the smart home device category will see the most growth during the 2014 holiday season. Since the beginning of November 2014, interest in leading smart home devices has increased 54%.



"The rapidly growing trend of the Internet of Things manifested itself during the 2013 holiday season through the popularity of connected fitness trackers, but this year it is all about the emergence of smart home devices," said John Fetto, senior analyst, marketing and research, Experian Marketing Services. "In fact, as smart home devices graduate from their niche darling status and become adopted and valued by a wider audience, we're seeing greater recognition of leading category brands like Nest. In return, the growing familiarity with these leading brands is helping to drive awareness for the category overall."



The consumers that are helping to push connected devices into the mainstream are a key segment to engage. Smart or connected device users, versus non-users, are generally younger, college educated and affluent. They are also more likely to be male, racially and ethnically diverse, and have kids at home. Further, users are highly connected, both technologically and socially, to their favorite devices and brands. Overall, they are more than twice as likely than the average U.S. consumer to access social media from different devices, to follow their favorite companies or brands on social media and be connected to the Internet at all times. The report also found that smart device users like to stand out in a crowd, are health conscious, driven to succeed and have a taste for the finer things.



"As everyday things get smarter, consumers will grow more reliant on those things to process information and designated tasks autonomously. They will also allow consumers to 'unglue' their attention from computer, tablet and smartphone screens," added Fetto. "While marketers may think there is still plenty of time before they need to address this nascent trend, or feel it won't fundamentally impact their business, the rapid rate of growth in consumer interest strongly suggests that connected devices will be commonplace before marketers know it."
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