TGI Fridays equipping servers with tablets to process orders and payments

New York -- TGI Fridays Inc., in partnership with Microsoft Corp., is upping its guests’ experience by equipping servers with eight-inch tablets on which they can process orders and payments while at the table and respond promptly to requests. The chain has completed a six-city pilot in Texas and Minnesota, and plans to deploy the tablets in 80 additional restaurants, with more than 2,000 tablets in place by March.



The tablets use Microsoft’s Windows 8.1, running Oracle’s Micros Restaurant Enterprise Solution (RES) 5.4 on the Dell Venue mTablet E-Series mobile point-of-sale devices.



“We’ve always prided ourselves on giving our guests the best experience possible, particularly in their interactions with our people,” said TGI Fridays VP and CIO Tripp Sessions. “Windows 8 gave us a platform that allowed us to develop a new user interface, which gives our servers even better tools to delight our guests and make their experience even more enjoyable.”