Stop & Shop to expand deli kiosk service

BOSTON Stop & Shop will be offering customers access to self-service deli ordering in more than 200 stores by the first quarter of 2008.

Modiv Media, the maker of the Modiv DeliVision kiosk used by Stop & Shop in select stores, as well as other supermarket chains, announced Monday that Stop & Shop would be expanding the use of the service, which allows customers to place their deli order using a touch screen and informs them when the order will be filled, thus eliminating the need to wait in line. In addition, customers, are able to scan their loyalty card for easy ordering of their favorite items.

“Using Modiv DeliVision, Stop & Shop can now provide a new way for customers to shop,” said Christine Dorman, senior vp of operational and strategic initiatives and support services for Stop & Shop. “DeliVision gives us an opportunity to enhance customer satisfaction and increase our efficiency.”