The Shack and AT&T make tech-support easier

DALLAS and FORT WORTH, Texas RadioShack and AT&T announced the launch of AT&T ConnecTech support services in more than 4,400 company-owned RadioShack stores.

Under a new agreement, AT&T ConnecTech will serve as a full-service tech-support team for RadioShack customers. RadioShack shoppers can now receive technology advice in-store from RadioShack employees and assistance in-home from AT&T ConnecTech to install their technology products and services.

AT&T ConnecTech provides in-home and remote services for technical support needs to AT&T and non-AT&T customers in all 50 states, seven days a week. The range of ConnecTech services includes television and home theater installation, personal computer set-up and support as well as home network installation.

RadioShack customers can choose from several levels of AT&T ConnecTech support, often available with next-day appointments. Some of these support services include one-time remote technical support, home networking and PC installation, home theater installation, PC repair and remote online wireless network installation

For more information, customers can visit www.radioshack.com or www.att.com/connectech.