Saturday morning surprise from J.Crew

J.Crew customers on Saturday received a surprise in their email accounts — a letter from the CEO and chairman of the company, Mickey Drexler.



In the note, Drexler recounted how he was recently told by a shopper that the J.Crew she loves "is back.” He then asked customers to come into stores or check out the J. Crew e-commerce site to see what she was talking about, and also requested they email him directly with their thoughts. ([email protected].)



J.Crew is coming off a tough year, during which its sales slumped for all four quarters.



In the email to customers, Drexler also recounted how he spent his Friday, which, among other things, including stopping to in to visit a J.Crew store — and listening to Bruce Springsteen at the gym.