Read All About It: Order Fulfillment

New York City, E-commerce growth has led to significant technological developments on the front end focusing on customer experience, leaving the back end fulfillment function largely ignored. Harshal Gaikwad, a retail domain consultant with Infosys Technologies Limited, is the lead author of an article that describes the components of good e-commerce fulfillment. The article, “Reducing Order Management and Inventory Holding Costs Through Effective e-Commerce Order Fulfillment Model,” can be found by clicking on the Guest Commentaries tab above.