QVC orders new West Coast distribution hub
West Chester, Pa. - QVC will open a state-of-the-art distribution center in Ontario, California. When the new facility begins operation in third quarter 2016, it will serve as a West Coast distribution hub for QVC.
As QVC ramps up operations, the center is expected to employ more than 500 team members by 2018. QVC anticipates hiring approximately 1,000 team members in total by 2020 as the distribution center expands fulfillment to all product categories.
The West Coast distribution center will be designed to accommodate approximately 20% of QVC's total U.S. business, with plans to store and ship all product categories.
The new LEED-certified facility will utilize high efficiency systems for lighting, heating and cooling and will feature a 250 kW solar array on its rooftop. The West Coast distribution center will also lower the company's use of trucking by more than 10 million miles annually, leading to a reduction of more than 35 million pounds of CO2 emissions per year.
"At QVC, distribution plays a significant role in enriching the customer service experience. For each and every product we ship, we look at it as an opportunity to build trust, loyalty and engagement with our customers," said James Reid, VP of distribution operations at QVC. "This new distribution center will enable us to efficiently and swiftly serve our customers throughout the Western United States."
QVC's current U.S. distribution centers are located in Suffolk, Virginia; Lancaster, Pennsylvania; Rocky Mount, North Carolina; and Florence, South Carolina. The existing distribution network has shipped more than 570,000 units in a single day.
