Skip to main content

PetSense supports omnichannel operations with Shopatron


Scottsdale, Ariz. – Specialty pet retailer PetSense has selected Shopatron as its inventory lookup and analytics partner to support its omnichannel operations, including a new e-commerce site that launched in November 2014. The Shopatron Retailer platform will support more than 3,000 PetSense product SKUs and allows the retailer to see which items were searched for at what location to help guide its merchandising decisions.

The entire implementation was completed in 60 days in coordination with Shopatron’s integration partner, Gamma FX. PetSense will implement inventory lookup and analytics capabilities for more than 20 additional stores in 2015.

PetSense was in the process of launching its new ecommerce platform when the retailer made the decision to enhance the new site with an inventory lookup tool. The combination of a free two-year pilot, as well as support for development, integration and styling made Shopatron the choice as its order fulfillment partner.

Modules include ship from store, same day in-store pickup, inventory pickup, ship-to-store, ship-from-warehouse, in-store returns and vendor drop ship.

“PetSense selected Shopatron as its preferred omnichannel partner because of their flexibility, generous testing and trial periods, and speed of implementation,” said Joshua Patterson, e-commerce director, PetSense. “Together with Shopatron, we completed store-level inventory lookup in less than six weeks from the date of our first meeting, an unheard of turnaround for most e-commerce development projects.”

This ad will auto-close in 10 seconds