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Older Retail Employees More Satisfied with Customer Interaction


Fenton, Minn., Who makes the best salesperson?

Older employees win because they spend the most time with a customer, according to a study released by Maritz Research.

Overall, 72% of retail employees enjoy customer interactions. But that satisfaction level drops to just 55% among employees between the ages of 16 and 24, while 74% of workers between 35 and 44 years of age claimed they were pleased.

A whopping 83% of those polled between 44 and 64 years old said they enjoyed the time interacting with customers.

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