Office Depot adds customer reviews to site

DELRAY BEACH, Fla. Office Depot today announced that has added a new product review and rating feature on its Web site, www.officedepot.com that will allow customers to openly share product feedback in order to help each other make better purchasing decisions.

The service, implemented by social commerce company, Bazaarvoice, allows customers who shop online to review, rate and share thoughts on Office Depot products. According to Ofice Depot and Bazaarvoice, Office Depot will also use the customer feedback as a guide for its own marketing and merchandising decisions.

“Office Depot is dedicated to providing the right products and services to help customers take care of business and this new user-driven ratings service is a testament to the Company’s customer centric philosophy,” said Karim Hadchiti, vp of global e-commerce for Office Depot. “Customer reviews and ratings not only help people make informed buying decisions, but also provide Office Depot with important feedback on what our customers want and need from the products they are using every day.”