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Mothercare creates better fulfillment with Manhattan Associates


London - Mothercare plc intends to create faster and more convenient omnichannel fulfillment options to its customers using supply chain commerce solutions from Manhattan Associates. The Manhattan solutions will enable Mothercare to make store stock available for online sales and support more efficient customer processes to speed up delivery options through express click and collect services and ship from store.

In a competitive selection process, Mothercare selected Manhattan’s Distributed Order Management (DOM) and Store Inventory and Fulfillment (SIF) solutions based on its supply chain commerce vision and ability to deliver within the tight timeframes required. The implementation is expected to go live in early 2015.

“This strategic global investment in Manhattan’s solutions will help us transform our business,” said Matt Stringer, COO Mothercare. “We’re building our capabilities to provide a ‘best in class’ multichannel experience – offering our customers what they want, when they want, and how they want it.”

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