Marsh to roll out utility bill processing and maintenance automation

Minneapolis Marsh Supermarkets has selected a utility bill processing and maintenance automation system from Verisae, Minneapolis. The chain is implementing Verisae’s Sustainability Resource Platform as part of its overall sustainability strategy.

Utility bill processing allows Marsh to review bill data and charts on energy consumption and spending. Cost reductions are achieved by reducing billing errors associated with incorrectly assessed late fees, disconnect notices, estimated meter read adjustments, incorrect application of previous payment, and duplicate or overlapping bills. Maintenance automation allows the chain to better manage work orders and process invoices, gaining better visibility into their maintenance and repair spend.

“This is a classic win-win-win situation,” said Phoebe Miller, director of facilities, Marsh, Indianapolis, which operates more than 100 supermarkets. “We have seen hard dollar savings across a number of different business processes.”

According to Miller, the payback on the system was immediate, and as important, its business is now on a more sustainable track for the long term.

“That is good for all of our internal stakeholders, external customers and our trading partners,” Miller said.