LG offering self diagnostics on washers and dryers

ENGLEWOOD CLIFFS, N.J. Self-diagnostics seems to be a new trend in washer and dryer technology, as LG Electronics has become one the latest manufacturers to offer such a service with its products.

LG announced that its SmartDiagnosis service enables users to resolve their washer and dryer issues by calling the company's customer service center and pressing select buttons to trigger a series of diagnostic tones.Each tone corresponds with a specific potential maintenance need and can be identified by trained service technicians over the phone, allowing them to evaluate the information and provide feedback based on the data that was received.