Grocery chain shifts to end-to-end supply chain systems

Disparate systems have no place in the age of “on demand” shopping.



To continue serving its increasingly demanding shoppers — and fuel its continued expansion — Smart & Final is replacing its homegrown solutions with an integrated end-to-end merchandising, planning and execution solution from JDA Software Group.



The new architecture will enable the chain to meet future demands of retail, adopt practices that will improve inventory performance, and enable a customer-centric approach to respond to shopper expectations.



Smart & Final will deploy capabilities within the JDA Merchandise Planning & Assortment, JDA Demand Management, JDA Category Management, JDA Price & Promotions Management and JDA Commerce solution areas. The scalable architecture will streamline promotions, demand and fulfillment, giving Smart & Final a more accurate view into supply and demand, and allowing the chain to adapt to daily changes in demand signals and immediately re-align the supply needs.



“As the age of customer-centricity drives ever-increasing expectations from consumers, everyone throughout Smart & Final is hyper-attentive to the needs and wants of the consumer at all times,” said Ed Wong, senior VP of supply chain and CIO, Smart & Final. “As we continue our growth, we established an approach to further advance our supply chain planning and merchandising processes.”