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FedEx prepares for surge in holiday shipments


FedEx anticipates moving more than 22 million shipments around the world on Cyber Monday, Dec. 2 —its busiest day in company history. The 11% year-over-year increase will be driven by online retailers feeding the FedEx Ground and FedEx SmartPost networks.

During the busiest week of the year, Dec. 1 – 7, FedEx expects more than 85 million shipments to move through its global networks. This is a 13% increase compared to last year’s busiest week. In addition to e-commerce, retail inventory such as personal consumer electronics, apparel and luxury goods will drive this increase in FedEx holiday volumes.

“Our workforce of more than 300,000 team members worldwide is ready to deliver the holidays once again this year,” said Frederick W. Smith, chairman, president and CEO of FedEx. “FedEx’s vast global network coupled with our broad suite of shipping solutions enable us to meet our customers’ every need during this busy time of the year.”

FedEx is responding to the continued boom in online purchasing with several new tools and solutions, including:

  • FedEx One Rate, a U.S.-based flat rate shipping option

  • FedEx Delivery Manager, a service which allows U.S. package recipients to customize home deliveries to fit their schedules

FedEx expects to increase its workforce with tens of thousands of seasonal positions to help handle the surge in holiday shipments.

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