Consumers want single contactless payment

NEW YORK Consumers in the United States enjoy the ease of using mobile handsets to make in-store payments, but the majority only wants to have one credit/debit account for making those purchases, according to a new ABI Research survey of U.S. consumer attitudes.

“Our survey revealed a number of important attitudes toward contactless payments among US consumers,” says principal analyst Jonathan Collins. “The desire for a single and separate account on NFC handsets, for example, provides a heads-up to existing credit and debit card suppliers that new or separate products may be required to keep customers as they move to mobile payments. Furthermore, it shows potential for new and specialized mobile payment providers to step in, as users turn to NFC-enabled payments.”