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Britian’s Arcadia Group selects Oracle Retail platform

3/21/2014

London – British fashion retailer Arcadia Group, whose banners include Topshop and Topman, has chosen Oracle Retail Merchandising Operations Management, Oracle Retail Merchandise Planning and Optimization, and Oracle Commerce applications to create a platform to help optimize retail operations and support its developing international business. Arcadia will use Oracle Retail applications to improve core merchandising and supply operations and enable the business to better meet customer demand in its 2,507 owned stores and 600 international franchised outlets across 36 countries.



In particular, Arcadia expects to improve the customer experience with the creation of more accurate profiles of size distribution based on individual stores, rather than at a country level, to better align assortment with customer demand. The retailer also plans to use Oracle Retail Merchandising Analytics to gain additional insight into critical performance indicators that track sales, profit, inventory and supplier performance to further optimize operations.



Arcadia expects that the creation of international distribution hubs to enhance the global supply chain will bring additional operational efficiencies, promoting a more streamlined distribution network for owned stores and franchise partners and maximizing availability of inventory.



Arcadia has also selected Oracle Database technologies to underpin the Oracle Retail applications. The implementation of the Oracle Retail platform is part of a larger business strategy focused on delivering efficiencies and reducing IT costs throughout Arcadia Group’s brand portfolio of BHS, Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topshop, Topman and Wallis.



“Our brands are committed to delivering an interactive, exciting and efficient shopping experience to all our customers around the world, no matter which channel they choose to use to visit us, from flagship stores to mobile devices,” said Sir Philip Green, owner of Arcadia Group. “Global expansion is a key strategic focus for Arcadia, and to do this successfully, we need to make sure the best merchandise assortment is available in each store and channel. We expect Oracle to help us enhance our merchandising strategies to help ensure that we deliver the best possible customer promise every time.”

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