Amazon Home Service expands in major metros
Amazon Home Services has expanded the number of providers and the services they offer in 15 metropolitan areas, including Atlanta, Boston, Chicago, Dallas-Fort Worth, Houston, Miami, Philadelphia, Phoenix, San Diego, San Jose and Washington, D.C.
The move adds to existing availability in New York City, Los Angeles, San Francisco and Seattle. Amazon Home Services now includes over 15 million unique services across more than 900 professional services, the Seattle-based company said.
“Amazon Home Services makes buying a service as easy as buying a product on Amazon,” said Nish Lathia, General Manager of Amazon Home Services. “We are excited to expand our offers and availability across the country, providing customers with a quick and simple way to purchase services and service pros with a trusted and familiar marketplace to reach local customers. We’re also excited to see the growth in custom service requests with completed projects ranging from central air installation to home entertainment setup.”
Amazon Home Services now offers two varieties of services: custom or pre-packaged. With custom services, customers can create free requests by describing what needs to be done using text and photos and submitting a request to get estimates from local pros.
Among the hundreds of pre-packaged services are TV Wall Mounting, Basketball Hoop Assembly or Faucet Replacement. Both custom and pre-packaged services are backed by Amazon’s Happiness Guarantee, award-winning customer service and free verified purchase reviews, so customers can rest easy knowing the job will get done right.
Amazon Home Services launched March 30. Amazon pointed to stats showing 92% of customers surveyed would recommend the service to a friend.