McDonald's, DoorDash launch streamlined online ordering experience
The world’s largest hamburger chain and a leading delivery service are launching a new partnership to offer customers more options and added convenience.
McDonald’s and DoorDash are rolling out a new online ordering experience in the United States, allowing customers to order McDelivery via mobile web or desktop without any app downloads, logins or accounts required. Orders are fulfilled by Dashers, offering a fast and reliable delivery experience.
To order online, customers can now simply enter their address, select a drop-off option and place their order. The companies say the launch reflects both brands’ “shared commitment to digital innovation and broadening customer choice” by making delivery more convenient and more efficient.
“We’re making it easy for customers to order McDonald’s wherever they are,” said Shanna Prevé, VP of enterprise sales & business development at DoorDash. “This global partnership is powered by innovation - driving sales, simplifying operations, and elevating the customer experience.”
The launch also represents the latest milestone in McDonald’s and DoorDash’s global partnership, which now supports McDelivery in 29 countries. DoorDash, together with its affiliated brand Wolt, is a critical delivery partner for McDonald’s in the U.S. and other major global markets including Canada, Germany, Australia, Finland and Japan.
“With millions of customers visiting McDonalds.com each month, this channel extends our reach, offering a seamless and convenient way to have their McDonald’s favorites delivered,” said Tim Snyder, head of delivery at McDonald’s USA. “It reflects our continued commitment to meeting customer demands and strengthening accessibility across all touchpoints.”
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Headquartered in Chicago, McDonald’s operates approximately 13,500 restaurants in the U.S., 95% of which are owned and operated by independent business owners.
