JLL names new chief operating officer
JLL is promoting one of its longtime executives to its C-suite.
The global commercial real estate services and investment firm has named Paul Morgan as chief operating officer, in addition to joining the company’s Global Executive Board (GEB). JLL said Morgan will play a key role in the execution of Accelerate 2030, its long-term strategy designed to “advance its core leadership position, bring the full strength of JLL to every client engagement, and operate on a unified, technology-enabled platform.”
Morgan joined JLL in 2016, and previously served as the chief operating officer of Real Estate Management Services. He was also the CEO of Workplace Management globally, encompassing over 53,000 professionals in 80 countries.
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Morgan previously spent 18 years with HVAC and thermal management company Johnson Controls, where he held various executive leadership positions in sales, strategy, account management and operations.
"This appointment builds on the success we've had unifying our business lines and corporate functions over recent years, which has enabled us to drive stronger financial performance at the top- and bottom-line,” said JLL president and CEO Christian Ulbrich. “Paul is an exceptional leader with a proven track record for making large, complex organizations run more efficiently. The whole global executive board joins me in congratulating Paul on this appointment, and we look forward to working with him as we continue to unlock the collective excellence of JLL."
JLL said that one of the six objectives of Accelerate 2030 is "Unlock Platform Excellence," which it says focuses on tapping into the capabilities, processes and technology that “create consistent delivery at scale across the organization.” To drive this, JLL plans to centralize its enterprise-wide operational expertise into one global operations function under the chief operating officer.
"We have world-class teams and business lines at JLL and connecting their operations will help us deliver our ambition to harness the full power of our platform," said Morgan. "Simply put, we want the right work being done by the right people at the right time, so our teams can focus on driving superior client outcomes. I'm excited to take on this newly created position and bring together our operations teams as we execute on Accelerate 2030."
