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CVS taps quick-serve leader as chief people officer

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CVS Health
A human resources veteran is joining the CVS Health C-suite.

CVS Health Corp. is making a change to its C-suite.

The drug chain has announced that Heidi Capozzi will join the company as executive VP and chief people officer, effective Sept. 9. She will lead the human resources, labor relations, compensation and benefits, and corporate social responsibility teams who support CVS Health's strategy. Capozzi succeeds Laurie Havanec, who is leaving the company.

Capozzi will be a member of the company's executive leadership team and report to president and CEO Karen Lynch. Prior to joining CVS Health, she served at McDonald's as executive VP and global chief people officer since 2020 with responsibility for the quick-serve giant’s global human resources operations and leading talent management, learning and development, total rewards, and corporate employee relations.

[READ MORE: CVS posts mixed Q2, to cut $2B in costs — Aetna exec out]

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"Heidi brings a depth of experience and a breadth of industry insights to CVS Health, in particular a proven track record of hiring, building and growing strong teams and advancing a winning culture," said Lynch. "From nimble startups to established brands, Heidi has consistently applied her expertise to championing talent and we look forward to her being a part of our leadership team."

Prior to McDonald's, Capozzi held senior roles in human resources at Boeing, including as senior VP of human resources. Her early career included roles across the human resources function in large and small enterprises in the defense and automotive industries.

"I am excited to join CVS Health and be part of a team whose strategy is bold and necessary, redefining how health care is delivered in this country," said Capozzi. "I admire CVS Health for its leadership in imagining and delivering a personalized health care experience, and I am proud to join a company that is truly colleague and customer focused with a mission dedicated to improving health for everyone."

As of June 30, 2024, CVS Health operated more than 9,000 retail locations.

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