EXCLUSIVE: Personalizing store experiences through AIRetailers need the agility to quickly deliver personalized store experiences in an ever-changing landscape — and artificial intelligence (AI) could be the catalyst to drive this evolution. How brands are falling behind in customer engagementA new study from SAP Emarsys indicates many brands are not using advanced consumer engagement strategies as shopper brand loyalty is declining. Amazon resumes drone deliveries A voluntary pause on delivery of online orders via drone at Amazon has been lifted. Macy's Inc. names new COO, CFO Macy’s Inc. is shaking up its leadership team. Jack in the Box taps former CFO as chief executive Jack in the Box Inc. has made its interim leader its new CEO. EXCLUSIVE Q&A: Fiona Tan, CTO, Wayfair Wayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. Mango enters two new states — here’s where Mango continues to expand its U.S. store footprint. Batteries Plus to open first stores in Hawaii Batteries Plus is entering a new, tropical market. Gazit Horizons buys Fort Lauderdale’s Galt Ocean Marketplace Gazit chief Chaim Katzman was the founder of Equity One, which he sold for $6 billion in 2017. eBay rolls out grading for collectible trading cards eBay Inc. has a new service for buyers of trading cards on its platform. 1 2 3 4 5 Next Last
