BOPIS adds more than convenience and speed to the customer experience, it allows shoppers to personalize their journey, get access to inventory details in real time, and interact with retailers beyond the traditional online and in-store options. But in order to truly meet customer expectations for a modern BOPIS experience, retailers need to keep up with new demands.
Find out how your BOPIS experience compares to existing and future BOPIS trends, how you can implement better customer communication and BOPIS options, and the critical step most retailers miss as they roll out Buy Online, Pick Up In-Store.
Join us in this free webinar to learn:
- Customer expectations for the BOPIS journey
- Current challenges with BOPIS
- 5 ways to optimize your BOPIS experience