2025 State of the Industry: Unified Commerce in Specialty Retail

Unified commerce is no longer optional—it’s a competitive necessity. 

The 2025 State of the Industry: Unified Commerce in Specialty Retail report, developed by Incisiv in partnership with Manhattan, offers deep insights into how top retailers are navigating the shifting retail landscape. Based on a survey of 250+ executives, the report explores customer engagement trends, the economics of unified commerce, and the transformation of store operations and fulfillment networks. 

Discover how high-maturity retailers achieve 23% higher inventory turnover and 22% lower acquisition costs. Download now to benchmark your progress and uncover strategies to future-proof your retail business.