Customer service–it’s just a text away at Lamps PlusSpecialty lighting retailer Lamps Plus is giving customers shelter from any issues or concerns via direct SMS text message. ICSC survey: Click-and-collect boosts in-store salesMost shoppers who come to stores to pick up items ordered online end up buying additional goods. Amazon launches private skin-care line Amazon’s brand accelerator program has reportedly launched its first beauty brand. Bed Bath & Beyond does private label—finally Bed Bath & Beyond is launching its first-ever private-label brand — and there are already more in the works. Online health retailer gets real smart with AI-based customer interactions PureFormulas is automating conversations with customers using artificial intelligence (AI) technology. Study: The omnichannel features customers most want are… Consumers desire a specific omnichannel shopping capability, but few retailers offer it. Meijer is on the move with mobile shopping Meijer is adding features to its “Shop & Scan” mobile shopping offering as it widens the program’s rollout. eMarketer: Amazon Prime memberships to reach more than half of U.S. households Amazon Prime continues growing in the U.S. at an impressive clip. Jack in the Box adds mobile shopping to menu Fast-food hamburger chain Jack in the Box is popping up on customer smartphones. Instacart puts alcohol delivery on tap Instacart is significantly expanding the reach of its online alcohol delivery service. First Previous 1000 1001 1002 1003 1004 Next Last
