OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Uber delivers groceries in Canada, Latin America

Uber is moving forward in its partnership with grocery delivery startup Cornershop.

Retail inventory valuations bounced back quickly to surprising health levels quickly in May and June.

Amazon is opening a fulfillment center and a delivery station in chief rival Walmart’s home state.

Walmart will reportedly introduce a new annual membership program by the end of July.

Levi Strauss & Co. swung to a second-quarter loss as its stores and most wholesale doors were closed for most of the period due to the COVID-19 pandemic.

Hackers sponsored by the government of North Korea are reportedly stealing payment card data from customers of U.S. e-commerce retailers.

The returns experience plays a big part in online shopper satisfaction.

Bob’s Discount Furniture is going beyond government guidelines for its comprehensive COVID-19 store reopening strategy.

It’s a rare bill these days that is introduced by senators from both parties.

As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns.

Consumers who began ordering alcohol online during the pandemic may have discovered a long-term preference.

Walmart is testing a store design that takes the self-checkout experience to a new level.

Lowe's Cos. is increasing its spending on employees during the COVID-19 pandemic.

Amazon frontline employees who worked during June 2020 will receive a “thank you” bonus of up to $3,000, depending on their role.

A leading supply chain standards group is now enabling suppliers, manufacturers and retailers to uniformly codify product color and size.

A Northeast regional grocer is bulking up its e-commerce infrastructure amid a continuing COVID-19-driven online shopping surge.

Macy's Inc. is reducing its huge workforce by about 3% in a restructuring move to cut costs as its business looks to recover from the impact of the COVID-19 pandemic. 

Target is expanding its assortment of grocery items that customers can order online and pick up the same day in the store or at curbside.

Bed Bath & Beyond is reducing its workforce — again.

Chipotle Mexican Grill is expanding its U.S. on-demand delivery footprint with a major third-party platform.

A convenience giant is rewarding customers for purchasing fuel with as little contact as possible.

A major outdoor apparel and gear retailer is ensuring that pandemic-related policies and procedures from headquarters are seen, understood and completed on time by stores.

Target exterior

Target is making good on a pledge it made some three years ago — and it’s doing so several months ahead of time. The discounter is  permanently raising its starting wage to $15 an hour, beginning on July 5.

shopping cart in cloud

Digital sales growth is just one development during the COVID-19 pandemic that Deloitte expects will continue affecting retailers and CPG companies in the long term. Deloitte's InSightsIQ, which actively monitors and aggregates a diverse set of real-time consumer, macro, marketplace, competitive

The world’s largest convenience store retailer is partnering with on-demand delivery platform Vroom Delivery in America’s most distant state.

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