OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Kevin Plank

Under Armour crosses new frontier with space apparel line

An athletic apparel company is designing spacewear for Sir Richard Branson.

Cybercriminal

Study reveals the changing face of online fraud

Cybercriminals are adapting to retailer success in detecting payment fraud.

FCL hq

Federated Co-operatives Limited (FCL) is planning inventory of home and building products across all its member retailers.

American Eagle

A specialty apparel retailer needs a lot of seasonal help for 2019.

delivery woman

Walmart is now bringing groceries right to customer fridges in select markets.

amazon fulfillment

Teachers and students will have access to an interactive tour of an Amazon facility.

fedex delivery

FedEx is expanding its delivery of oversized e-commerce purchases.

curated logo

Kohl’s is introducing two new initiatives that feature rotating selections of products from emerging and digital brands.

bjs

BJ’s Wholesale Club is offering same-day delivery of beer, wine and spirits in six states.

Abercrombie & Fitch

Online customers of Abercrombie & Fitch Co. no longer have to pay all at once.

cash

The era of cashless retail may not yet be upon us.

An on-demand delivery platform is opening a shared commissary kitchen.

Hykkon

Wayfair Inc. is unveiling Hykkon, a curated collection of home furnishings for the European market.

Shopper browsing in store

Retailers are not meeting customer expectations, and in many cases are missing on the fundamentals.

luxury items in box

A new study indicates the second-hand market is a valuable entry point to the luxury niche.

Thanksgiving dinner

Staples store associates won’t have to rush their holiday meals this Thanksgiving.

tropical storm

It is imperative that retailers are prepared for emergencies caused by the high winds, heavy rainfall, and flooding that stem from natural disasters.

Facial Recognition Payment Technology

North American retailers can securely speed up AliPay and WeChat Pay transactions.

Nurture Life

An online grocer is providing access to products ordinarily only available via subscription.

A regional mid-Atlantic grocer is offering its own paid unlimited delivery service.

amazon worker

Amazon is opening its first fulfillment center in Idaho.

First To Go customer

Food Lion is expanding its “Food Lion To-Go” service in four states.

Sacramento California outside the capital building

Retailers and consumers of fur in the Golden State will have a much smaller product assortment. 

REI

REI Co-op is attempting to broaden its online assortment.

The Vitamin Shoppe is integrating technology with customer-friendly store design.

Bonobos

Walmart is reportedly laying off staffers from its Bonobos omnichannel menswear brand.

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