OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

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Ulta Beauty, At Home in additional measures to reduce costs; CEOs forgo salaries

Ulta Beauty and At Home Group have joined the growing list of retailers who are taking additional measures to shore up their finances and reduce expenses as their stores remain closed during the COVID-19 pandemic.

nathans

Nathan’s Famous upgrades enterprise platform for franchisees

A quick-service restaurant retailer is serving up enhanced ordering and loyalty management for its franchise operators.

Walgreens is moving to expand the availability of rapid COVID-19 testing.

A Midwestern convenience chain is expanding its partnership with a well-known on-demand delivery platform.

lowes ad

Lowe's Cos. is giving its employees time to “recharge” this Sunday.

supply chain concept

Retail chief supply chain officers (CSCOs) should combine an effective near-term response to the impact of COVID-19 with a plan for longer-term recovery.

security concept

The COVID-19 crisis is driving the global growth of e-commerce sales — and of online fraud.

A Texas-based regional grocery giant is opening its customer base to local food service retailers.

mcdonalds drive thru

Two more fast-casual chains are entering the grocery arena in response to COVID-19-fueled demand.

rh

The company formerly known as Restoration Hardware is tightening its belt.

amazon

Amazon is now accepting federal benefit payments for online grocery orders in the Midwest and South.

 Container Store

The Container Store (TCS) is minimizing brick-and-mortar shopping during the COVID-19 pandemic.

Walmart social distancing

Walmart has taken additional steps to ensure the health and safety of its employees and customers during the COVID-19 crisis.

cvs

CVS Health, in conjunction with federal and state officials, has opened two rapid COVID-19 drive-thru testing sites.

Wayfair is delaying its annual online shopping holiday, but will offer another special digital promotion.

social distancing at kroger

The Kroger Cos. is taking additional measures to encourage physical distancing and flatten the curve of the COVID-19 outbreak.

infrared_body_scan

Tyson Foods is using new technology to check employees’ temperature as they walk into the building.

grocery shopper

Microfulfillment technology can turn brick-and-mortar grocery stores into high-density online distribution hubs.

Dunkin' delivery

A leading coffee retailer is adding stores to its on-demand delivery program and temporarily making some deliveries free. 

amazon box

Amazon is going to temporarily cease direct competition with major shipping providers like FedEx and UPS.

coronavirus concept

The nation’s two largest drug store chains have implemented additional preventive measures to protect employees and customers amid the COVID-19 pandemic, including installing plexiglass shields at counters and equipping employees with protective gear. 

executives

More retail companies are furloughing employees and announcing executive pay cuts — some to greater degrees than others — as stores remain closed indefinitely during the COVID-19 pandemic.

supply chain

While people’s health is the number one concern during the COVID-19 pandemic, supply chain disruptions are near the top of the list of business risks.

Estimates show that imports at major U.S. retail container ports dropped to their lowest level in five years in March, with imports are projected to remain significantly below normal levels through early summer as the COVID-19 pandemic continues.

lululemon

Lululemon athletica inc. is paying its employees even as its stores remain shuttered amid the COVID-19 pandemic.

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