OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Target reveals holiday hiring plans – with focus on online orders, safety

Target Corp. laid out its holiday staffing plans for a holiday season that it said “will be unlike any other.” 

Walmart to hire 20,000 seasonal employees to help with online orders

Walmart is beefing up its e-commerce workforce — starting immediately — in anticipation of a busy holiday season online. 

The Neiman Marcus Group is starting to cut back on staff as it prepares to emerge from Chapter 11 bankruptcy protection.

A leading specialty beauty retailer is the latest non-grocer to collaborate with Instacart for same-day online delivery.

A Midwest/Mid-Atlantic supermarket retailer is equipping its curbside pickup program with mobile location services.

Haber Holding is enabling omnichannel shopping by centralizing its view of inventory and fulfillment.

Customer data of less than 200 retailers using the Shopify e-commerce platform may have been exposed in a security incident.

With the COVID-19 pandemic putting a crimp in Halloween celebrations, Party City Holdco has scaled back its own plans.

Brookfield Properties is feeling the pain as the COVID-19 pandemic takes a toll on shopping center business and new leasing activity.

Lowe’s Companies is expanding a new self-service option for customers picking up online orders at its stores.

Walmart’s latest drone initiative is designed to speed up the delivery of at-home COVID-19 test kits to consumers’ homes.

Ralph Lauren is streamlining its organization structure, cutting jobs in the process. It’s also rolling out enhanced tech platforms to support its global operations.

With e-commerce sales surging past 20% during the pandemic, shopping center operators have had serious discussions about turning their empty department store anchors into last-mile distribution centers.

Patagonia is giving its employees an incentive to help ensure voting rights this Election Day. 

7-Eleven has hired more than 50,000 employees since March — with more to come.

Another major retailer aims to eliminate carbon emissions from its operations in the next 20 years.

Amazon is taking some of its fulfillment closer to where its customers live.

Walmart is introducing a new team-based operating model for its supercenters that includes higher wages for some of its salaried and hourly store employees.

Kohl's Corp. is eliminating corporate jobs to cut costs.

A regional Midwestern discount chain is minimizing the spread of COVID-19 with a text-accessible pharmacy customer experience.

A San Francisco-based online grocer is making its proprietary Grocery OS on-demand delivery software available for other grocers to integrate nationwide.

Juan Guerrero

Bed Bath & Beyond has made a crucial hire as it works to turnaround its operations. 

Amazon has reportedly opened its second Amazon Go cashierless grocery store.

A onetime leader in the online PC sales market is back – with help from Walmart.

Amazon is opening up its annual Career Day hiring event to all areas of the U.S. by moving it online.

Hobby Lobby Stores is poised to become one of the highest-paying U.S. retailers when it comes to starting wages for full-time workers. 

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