2. Tasks, audit, and site walks become more efficient
Inefficient or ineffective task management can compromise your organization’s compliance with health and safety regulations, and increase risk for customers and patients. For example, if clothing racks are disorganized because an employee doesn’t follow proper protocols, customers might grow frustrated and take their business elsewhere. Or if proper signage isn’t properly displayed around the business, you could fall out of compliance.
It’s crucial that businesses efficiently assign tasks to those with the proper knowledge to complete them. Otherwise, you’ll waste resources by assigning employees to tasks they don’t know how to do. It’s also critical to ensure that important tasks aren’t ignored and can carry over from shift to shift. Task management should exist alongside training resources and communication to ensure tasks are completed with utmost quality.
For example, if a retail employee sets up a mannequin and knows how to properly arrange most of it — except for one small detail — they can watch a quick training video while completing the task. You can maximize efficiency and savings while improving processes when these typically siloed applications are in one place.
3. Cost savings add up over the long term
A digital workplace enables frontline workers to be more productive and efficient. But what is the payoff for this technology? The small technology investment leads to outsized cost reductions over time.
A study by WorkJam and Forrester found that customers who used a digital workplace platform received an ROI of more than 400% in just three years and payback on the upfront investment in less than six months.
A digital workplace helps you save time and money through staff optimization. You can reduce unnecessary overtime, save managers time spent on scheduling, and even reduce the cost of paper and other supplies. And when it comes to training and compliance, you can digitally track mandatory compliance-related training or readings to avoid unplanned expenses.
A mix of these factors reduce costs for your organization. But one of the biggest advantages is that a digital workplace platform encourages employees to communicate and stay engaged. More engaged employees are less likely to experience burnout, reducing employee turnover. Frontline workers’ engagement is a crucial investment because much of your business’ success depends on their performance and well-being.
Equip frontline workers with the right digital tools
More and more business leaders are discovering the value digital workplace platforms can provide to their organizations. Why? Because in today’s competitive employee landscape, these digital tools are providing frontline workers with the right technology, in one place, to improve productivity, engagement and optimize operations.