With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.
When the pandemic began, many assumed that there would be a mass exodus from urban centers.
Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.
Are you wondering where the next big boom in e-commerce will be?
The COVID-19 has pandemic flipped retail on its head.
Employee satisfaction and retention have never been more important.
The term “headless commerce” can seem daunting.
In this period of high inflation, retailers will be challenged with razor-thin margins – which only continue to shrink.
Consumers today have high expectations. Not only do they want the best price, they also gravitate towards retailers that deliver fast.
Sustainability matters to retail shoppers.
As summer approaches, retailers may be looking at staffing options they did not consider before the current worker shortage.
Consumers and other stakeholders are putting their money where their morals are and expect the chains and brands they do business with to do the same.
Accurate inventory management requires a significant investment of time and money.
The data is not monolithic. Retailers should understand inflation trends more granularly.
Retailers emerging from the global pandemic are faced with continuous supply chain disruptions, an ongoing battle for talent, and labor shortages.
The days are getting longer, and many consumers have warmer weather on their minds.
While the wild surging of e-commerce sales has finally tempered, there’s no denying that several years of pandemic-induced consumer behavior shifts will have a lasting impact on the retail landscape.
Today’s e-commerce checkout experience has become very complex.
Online shopping has seen formidable growth, driven by new shoppers seeking socially distant options for acquiring goods and services.
Gyms, medical centers, pet services, and specialty supermarkets begin to reposition traditional centers in The Golden State.
COVID pushed urbanites back to the suburbs and many will remain there. But they want their urban lifestyles, as well.
The retail marketplace has become increasingly competitive over the past decade.
As emerging technology capabilities continue to grow and improve, the line between digital and offline personas will blur.
Today, we find ourselves in the thick of the highest inflationary rates in many of our customers’ lives.
For almost two decades, our firm has conducted its Annual Litigation Trends Survey, analyzing litigation trends to assess the state of the legal landscape and consider their impact on organizations.
Successful business-to-business digital commerce requires the right configure, price, quote technology.
Retail executives are always rethinking their supply chain, looking for ways to improve operations.
My mission since 2019 has been to spatially and culturally reimagine how we do physical retail in the U.K.
Saving money isn’t the most glamorous of topics.
For anyone with a finger on the pulse of the retail industry, they will have noticed long ago that we have entered the age of e-commerce, and it is clear that it isn’t going anywhere anytime soon.