Rob Mahoney
ARTICLES BY THIS AUTHOR
- 3/11/2024
EXCLUSIVE: Sam’s Club’s Senior Director of In-Club Products Discusses Three Game-Changing Improvements to Workforce Management Tech
Ben Ellison, Sam’s Club's senior director of in-club products, outlines recent enhancements to the MyClub, Own Your Inventory, and Fresh tech tools and the impacts they're having on the associate experience. - 1/22/2024
SpartanNash Makes Supply Chain Safety Strides with New Food Traceability Partnership
SpartanNash is rolling out a food traceability program designed to create a safer, more transparent supply chain for select food products. - 11/15/2023
Home Depot Focuses on Digital-Powered Inventory Management in Period of ‘Moderation’
During a period that Ted Decker, president and CEO of Home Depot, describes as “moderation,” the company is focusing on delivering a frictionless, interconnected shopping experience tied to accurate inventory management. - 6/20/2023
The WFM Edge: How Grocers Like Heinen’s Create a Stellar Experience for the Retail Frontline
In this edited webinar transcript, Heinen's Phil McElfresh talks with Logile's Brian Monaco and Dan Bursik about how the retailer is building a stellar working experience for its 3000+ associates. - 5/25/2023
Foot Locker Deepens CRM, Loyalty, WFM Investments To Bolster Customer and Employee Experience
Foot Locker is making strides towards improving processes across the enterprise with its “Lace Up” strategic plan, which includes an expanded loyalty program, bolstered CRM capabilities, and a beefed up digital presence. - 5/1/2023
Walmart to Provide Immersive Leadership Training to Store Managers
Walmart is launching The Manager Academy – week-long training sessions aimed at shaping store managers into better leaders. Get the details.