Operations

Jun 10, 2013
Overstock.com has promoted Brian Popelka to the position of senior VP,...
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Jun 10, 2013
Barbecue product retailer Heaton Enterprises has reopened its online...
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Jun 10, 2013
Wal-Mart Stores held its annual shareholders meeting on Friday morning...
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Jun 07, 2013
Bob Valair, director, energy & environmental management for Staples,...
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Jun 07, 2013
Another executive hired by former J.C. Penney CEO Ron Johnson has...
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Jun 07, 2013
Martha Stewart helps Penney celebrate home department makeover
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Jun 06, 2013
Lumber Liquidators, the largest specialty retailer of hardwood flooring in...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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