Operations

BDO report: Retailers rate economy and regulatory as top risks
May 22, 2013
General economic conditions and federal, state and/or local regulations...
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Wal-Mart hires Hill+Knowlton exec and former Bush advisor as VP of corporate affairs
May 22, 2013
Walmart announced that Dan Bartlett will become the company's new...
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Judge weighs injunction against Abercrombie & Fitch over store accessibility
May 22, 2013
A federal judge in Denver is considering an injunction after ruling that...
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Zale swings to profit in Q3; names former CEO of Signet as chairman
May 22, 2013
Zale Corp. on Wednesday reported net income of $5.1 million for the third...
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Kohl's names Starbucks' exec chief customer officer
May 22, 2013
Kohl’s has appointed Starbucks executive Michelle Gass to the newly...
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Target tests video streaming service
May 21, 2013
Target Corp. is testing a video streaming service with internal employees.
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Parago study: Shoppers seek deals
May 21, 2013
The hunt for the deal has grown significantly in the past year and is now...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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