News and analysis on retail workforce trends and management.
Amazon is creating new seasonal jobs in several locations across the U.S. and Canada, and also has promoted more than 35,000 operations employees in 2020.
COVID-19 has thrust retail store associates into a new, high-stakes environment, where they may feel overworked, uncomfortable, and unsure about their safety.
Outdated labor forecasting processes were detrimental to retailers in normal times, but they’ve been even more damaging during the COVID-19 pandemic.
Walmart is continuing to expand its focus in India with an interactive online training program for micro, small and medium enterprises (MSMEs) there.
The Kroger Co. is launching a wide-ranging diversity and inclusion plan to promote change in the workplace and the communities the grocer serves.
Best Buy Co. Inc. is teaming with Accenture to advance the retailer’s technology strategy and to add diverse talent to its digital and technology team.
Target Corp. is giving its 350,000 frontline employees another bonus — just as the holiday shopping season kicks in.
Amazon is bringing its new grocery store format Amazon Fresh to the suburbs of Chicago.
CVS Health will hire thousands of pharmacy technicians as it readies for an expected rise in COVID-19 and flu cases during the fall and winter and the potential for administering coronavirus vaccine.
Amazon is reportedly hiring a business development team for its Amazon Care employee telehealth service.
Canada Goose Holdings Inc. is shuttering its stores in the U.S. on Nov.3 to make sure its employees have time to vote.
COVID-19 has caused great upheaval within the retail industry, dramatically changing customer expectations and requiring new safety rules and guidelines across all stores.
The majority of Target Corp. headquarters employees won’t be returning to their offices for quite a while longer. And even when they do, it might not be on an everyday basis.
Starbucks Corp. has made a commitment to diversify the makeup of its workforce.
The National Retail Federation launched two efforts to help frontline retail employees keep working and serve customers safely.
Walmart Inc. is entering the health insurance business – just in time for Medicare Open Enrollment.
Sam’s Club’s holiday plans include having store associates fulfill online orders and adding 2,000 full-time employees.
Dick’s Sporting Goods is expecting a busy online holiday season.
Amid still-high unemployment, not all retailers are having an easy time attracting holiday workers.
Retailers are taking numerous steps to ensure the safety and comfort of employees and customers.
Lowe’s Companies continues to reward its workers amid the pandemic.
A Target-owned online delivery service seeks to add temporary employees across all of its markets to meet holiday demand.
Dollar Tree has set the date for its fifth annual nationwide hiring event.
Walmart is introducing a new team-based operating model for its supercenters that includes higher wages for some of its salaried and hourly store employees.
Amazon says its frontline workforce has a lower positive COVID-19 test rate than the general population.
REI is once again entirely opting out of Black Friday.