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The Keys to Quality Curbside

Curbside, or as some call it, pick-up-and-go, is the latest touchpoint in the omnichannel adventure.

Over the years, small to mid-sized businesses have pieced together a patchwork of applications to run their operations. However, this approach is inadequate -- it lacks many of the capabilities that growing businesses need and provides minimal visibility into essential business information.

Today’s retailers need an edge in order to thrive in a turbulent landscape where consumer behavior is constantly changing, and customer-centric experiences are essential.

When brought in early to the leasing process by conducting a preliminary site survey, a general contractor can predict, find and mitigate many of the issues that could arise during the construction period.

The retail industry is in the middle of disruptive change and, increasingly, that change is being driven by data.

ENGIE Insight has created a new eBook with a 5-step framework for building a sustainability strategy—and seeing a high-value ROI—within five years.

Making better and faster decisions with data is becoming mission-critical for retailers everywhere. And with new shopping experiences and technologies popping up every day, retailers are turning to data visualization and interactive dashboards to stay competitive.

Customer experience (CX) has quickly emerged as the single-most important brand differentiator. This means you can no longer compete on product or service alone. In an industry where CX even trumps price, one thing is clear: The brands with the best CX will win.

We tend to think of weather as having a negative impact on business, but according to recent research many companies are turning weather data into a competitive advantage to reduce costs and increase revenues.

daVinci, a leader in assortment planning, surveyed retail buyers from across North America to ask them about the tools they use, and the challenges they face in their jobs.

One of the unique challenges for retail chains is seamlessly executing corporate plans across all locations. It requires constant coordination with multiple stakeholders such as regional leaders, district managers, and store managers.

GDPR is shedding new light on data privacy and protection — one that shines far beyond the EU.

In this white paper, NetSuite identifies five pillars to building a unified customer experience in a hyper-competitive environment.

The trends this holiday season that retailers really need to focus on won’t be around just the latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for success during the busiest months of the year.

Retailers are swimming in data from every possible source and touchpoint, but such a wealth of information brings its own set of challenges, most critically the ability to integrate data from the digital experience to what’s collected in the physical store.

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