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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Chain Store Age May/June issue: Shopping Centers Take on COVID-19

Shopping center experts weigh in on the pandemic that shuttered centers and how they think the next few months will play out in the May/June issue of Chain Store Age.

Report: Amazon is priming for major summer promotion

It won’t be Prime Day, but Amazon is reportedly preparing an online sale to begin June 22.

If you can snap a picture, you can find and buy products using Pinterest.

The country’s oldest flour brand is meeting increased consumer demand for flour with an enhanced direct-to-consumer (D2C) platform.


The world’s largest sporting goods retailer is keeping its U.S. stores in the game during the COVID-19 pandemic.

A leading on-demand delivery platform is launching new services to help restaurants operate online as the country reopens.

Lowe’s is expanding its focus on professional customers with an augmented reality tool that makes it easier for plumbers and other contractors to troubleshoot problems with homeowners — without an initial visit.

online grocery

Grocery shoppers are visiting Amazon more during the COVID-19 pandemic, but will respond to certain e-commerce features.

Alibaba sign

China's Alibaba Group is unveiling new solutions — including programming virtual trade shows — aimed at getting small-to-mid-sized U.S. businesses to buy and sell products on its e-commerce platform.

KFC Canada is making decisions faster and more accurately with enterprise analytics.

Shoppers want retailers to offer clean stores and delivery perks in response to COVID-19.

A discount giant is acting like a start-up in its pursuit of younger, urban, affluent shoppers.

The competition for paid promotions in online search results just got a little more crowded.

Online grocery sales reached a new record in May, after hitting new heights in April.

A major drugstore chain is moving beyond drones in its latest pilot of autonomous delivery.

Aldi curbside graphic

A rapidly-growing discount grocer is moving out of pilot phase with curbside pickup.

A home furnishings retailer is turning its customer service center into a revenue-generator.

An e-tail giant is using two brand new stores to increase its online grocery delivery capability in the Los Angeles area.

Instagram is releasing two new solutions that let retailers monetize videos shown on the social platform.

Online fashion resale giant ThredUp is obtaining a formidable new partner.

Most retailers are withdrawing their second-quarter outlooks due to uncertainty caused by COVID-19. Not Tractor Supply Co., which said it expects record-breaking sales and earnings. 

Two subsidiaries of Bed Bath & Beyond are teaming up to provide an omnichannel nursery design and shopping experience.

Rebecca Goldberg

In recent years, off-price retailers have successfully gained precious market share from traditional retail channels.  The growing demand for designer trends at deep discounts coupled with shorter-lead times and agile buying within off-price has propelled retailers like T.J.

Significant generational — and gender— discrepancies exist when it comes to what type of measures consumers want to return to brick-and-mortar stores.

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