TECHNOLOGY

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TECHNOLOGY

News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

walmart nuro

Walmart streamlines grocery delivery – by removing the driver

A discount giant is expanding its testing of autonomous vehicles for online grocery delivery.

Old Navy + Postmates

Old Navy comes home for the holidays – with same-day delivery

Old Navy is teaming up with an on-demand delivery provider to offer same-day delivery during the holiday season.

Save A Lot is looking to improve its customer experience and employee training with a mobile execution management app. 

change jar with bow on top

Amazon is making surprise donations to hundreds of charitable organizations.

Google

Google continues to position itself as an e-commerce marketplace, adding a new list of trending holiday products.

dominos delivery person holding mobile phone

Domino’s Pizza is moving forward with GPS delivery tracking technology.

The recently launched Yahoo Shopping e-commerce platform is wooing customers with cash back rewards.

McDonald’s is now serving up something other than fast food.  The fast-food giant has launched Golden Arches Unlimited, an online shop that celebrates its brand with themed-merchandise specifically designed for McDonald’s fans.

Walmart Canada

Walmart Canada’s newest distribution center features artificial intelligence and automation.

Amazon dc

Amazon has reportedly had to clarify the exact meaning of “one-day” shipping to miffed Prime members.

Holiday shipping

Holiday shipping volume is significantly up and a new study examines retailers’ ability to respond.

Rent the Runway’s latest partner is a hotel giant.

The holidays are right around the corner, and as we see the adoption of new modes of retail becoming mainstream, we also expect to see consumer fulfillment preferences evolve.

Digital fashionistas are increasingly using one device when researching and making holiday purchases.

Not all customers are keen on loyalty programs. Thirty-eight percent of customers generally avoid participating in retail loyalty programs, according to a report by CFI Group and Radial.  Of that group, 53% say they don’t sign up because they do not like giving out their personal infor

Shopper with smartphone

Digital commerce revenue was up 15% over last year during Cyber Week, ringing in at a record $31 billion.

albert heijn cashierless store

Ahold Delhaize is testing grab-and-go technology. The supermarket giant opened a “digital” store under its Albert Heijn banner at Schiphol Airport in Amsterdam. The store will be open for a two-month trial. Here’s how it works: Customers scan their contactless debit card to enter.

online alcohol delivery

Alcohol has been popular for thousands of years, but a new trend is emerging in how consumers shop for it.

A specialty Western wear retailer simplifies in-store digital product searches.

Ikea U.S. wants to remove waste from its reverse supply chain as part of its commitment to build a circular business. Ikea U.S. is partnering with Optoro, a provider of returns optimization technology.

rue21

A fast-fashion retailer is making inventory consistently available across channels.

Cyber Monday tablet screen

A late-night spending spree gave a big boost to Cyber Monday sales.  Based on data from Adobe Analytics, a record $9.4 billion was spent online by the end of Cyber Monday, an increase of 19.7% over last year, making it the largest online shopping day of all time in the U

A record 189.6 million U.S. consumers shopped (combined, in stores and online) from Thanksgiving Day through Cyber Monday this year, according to a report by National Retail Federation and Prosper Insights & Analytics.

lightbulb with shopping cart inside

Retail technology will see innovations in areas including sustainability, mobile shopping, and automation in the coming year.

order online button with cart

Shoppers made history shopping online on Black Friday. Black Friday shoppers spent $7.4 billion online, the second largest online shopping day ever, according to Adobe Analytics. The amount was second only to last year’s Cyber Monday, when shoppers spent $7.9 billion.

The Kroger Co. is entering the meal-delivery business via a fast-growing new trend. The nation’s largest supermarket retailer launched a partnership with ClusterTruck, a software platform that powers delivery-only kitchens.

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