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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Alibaba sign

Alibaba kicks off its megasale: Singles Day

Chinese e-commerce giant Alibaba is starting presales for the world’s largest online sales event.


Ikea’s transformation plans include brick-and-mortar

Ikea is preparing for an omnichannel future that will blend digital and physical customer interactions.


Many third-party Amazon sellers of grocery and CPG products are reportedly shipping expired goods.

Goat is expanding its assortment and moving beyond resale.

An e-tail giant is supporting computer science education in more than 2,000 high schools.

It’s scary season, and threats to your seamless success may lurk in the shadows of your enterprise.

MAcy's men's dept.

Macy's has transformed the men's floor of its New York City flagship with new brands and curated assortments.

Walmart has big plans for its role in the health-and-wellness space.

Target Corp. hosted the retail track day of Twin Cities Startup Week.

Sally Beauty Holdings Inc. is focusing on a broad-based operational upgrade in North Texas.

Retailers seeking to draw millennial and GenX shoppers should create a robust rewards program.

Walgreens is officially in flight with a pilot of on-demand drone deliveries in Virginia.

A casual-dining chain is tracking customer interactions in real time.

For the seventh consecutive year, a U.S. tech giant took the top spot in a ranking of the world’s top 100 brands based on their value.

Joann customers

A craft and fabric specialty retailer is turning customer communications into a coherent, lifetime connection.

Kevin Plank

An athletic apparel company is designing spacewear for Sir Richard Branson.


A fast-casual chicken chain is rolling out a new in-store mobile ordering feature.


BJ’s Wholesale Club is offering same-day delivery of beer, wine and spirits in six states.


A new study from JDA indicates that retailer investments in leading-edge logistics technology are not universal.


GNC Holdings Inc. is providing custom wellness products and services with a monthly subscription program.


Cybercriminals are adapting to retailer success in detecting payment fraud.

delivery woman

Walmart is now bringing groceries right to customer fridges in select markets.


The Gymboree brand is being revived — by a former rival.

kids with toys

A discount giant is bringing holiday toys to life – virtually.

virtual store tour

Ulta Beauty’s latest seamless shopping experience features interactive virtual reality.

fedex delivery

FedEx is expanding its delivery of oversized e-commerce purchases.

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