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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Ingles network upgrade eases IoT integration, curbside pickup

A Southeastern grocery chain is modernizing its technology infrastructure to enhance a range of store operations.

Study: The fastest-growing market for cross-border online sales is…

Despite the global impact of COVID-19, international online transactions nearly doubled year-over-year in 2020.

A technology titan is bringing a new suite of product discovery solutions to its clash for retail cloud supremacy.

Richard Armour, senior VP, e-commerce at The Michaels Companies, recently spoke with Chain Store Age about how the leading arts and crafts retailer quickly developed and introduced a wide variety of omnichannel offerings as COVID-19 necessitated store closings.

Sally Beauty Holdings has partnered with Salesforce to implement cloud-based omnichannel enhancements in response to the COVID-19 pandemic.

Walmart manages temperature, operating functions and energy use in stores using a network of connected Internet of Things (IoT) devices.

New data indicates most retailers have not yet implemented solutions and processes to maximize their usage of supply chain data.

The more things change, the more retailers can find comfort in proven technologies.

A regional convenience store chain is enabling fuel payment in its consumer app.

Online consumers were nice to retailers during the 2020 holiday season, but showed some naughty behavior as well.

Walgreens Boots Alliance is acquiring the majority share of a pharmacy automation technology company. 

Retailers are pursuing strategies including supply chain diversification as they seek to restore and grow from pre-COVID-19 levels of revenue.

More than 350 people from the retail industry recently joined together for a virtual fundraiser event by the Retail Orphan Initiative.

Chipotle Mexican Grill is targeting customers by individual interests and activities, as well as by taste in food.

Walmart is once again expanding competition with Amazon in grocery delivery

Retailers are increasingly seeking to automate their fulfillment centers in response to increasing consumer adoption of e-commerce.

Amazon came out on top in an annual study of the U.S. grocery market.

Ikea U.S. is enabling customers to buy products directly through the its app for home delivery and in-store pick-up.

A second travel retailer is bringing the Amazon “Just Walk Out” technology solution to airport stores.

Despite difficulties in finding and receiving items, most consumers say they had a good shopping experience during the 2020 holiday season.

Amazon is reportedly discontinuing a service that offered bulk shipments of household and non-perishable pantry goods.

Bed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. 

Amazon hit new highs in sales and number of products shipped during the 2020 holiday season.

Amazon is ensuring Amazon Fresh brick-and-mortar stores and online deliveries both meet localized customer demand.

For the first time ever, every day of the holiday shopping season exceeded $1 billion in online sales.

A holiday season that saw record-setting online sales is also expected to see all-time highs in online returns.

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