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News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Will other grocers follow Amazon Go?

The new checkout-free Amazon Go Grocery format holds both potential and challenge for the supermarket vertical.

kathmandu storefront

Kathmandu drives sales with store traffic data

An Australian outdoor apparel and equipment retailer is applying analytics to everything from marketing to scheduling to operations.

Green Growth Brands is removing the need to physically locate, position and scan its products from source to store.

FedEx is digitalizing international freight processes as the company continues increasing its competition with Amazon.

Etsy is reducing the cost and risk to sellers of placing ads on platforms like Google and Facebook.

An e-commerce titan receives the highest ratings across four crucial customer satisfaction drivers.

A real-estate focused venture capital firm closed a $100 million vehicle that aims to invest in emerging brands and retail concepts to accelerate their physical store expansion.

Walmart will reportedly purchase products by category, rather than by channel.

Amazon’s automated customer chat is becoming more sophisticated.

Grubhub is directly competing with Uber Eats and DoorDash with its new monthly subscription service.

coffee cups

Coffee lovers have a new subscription option.

Amazon is not the only major technology platform aggressively expanding its U.S. infrastructure.

Diane von Furstenberg store interior

A luxury fashion brand is streamlining order management and customer service with iPhones.

Giant Food Stores is now known as The Giant Company.

Walmart Inc. is debuting a service for online sellers that gives them access to the retail giant’s extensive fulfillment capabilities. 


A major e-commerce platform is placing a bet on Facebook’s troubled Libra cryptocurrency initiative.

RTW Retailwinds is putting some wind behind its digital sales.

Krispy Kreme is delivering on a key customer service enhancement it has long been piloting.

Tyler Stanaland

An actress and her former pro surfer fiancé are publicizing their registry on a digital wedding platform.

A new survey reveals a small percentage of shoppers are responsible for a large portion of returns.

The new Verizon Mobile Security Index reveals that retailers hold numerous mobile security concerns.

Target’s increased focus on building its e-commerce business is paying off. 

Walmart is reportedly creating its own yearly paid subscription program to directly compete with Amazon Prime.

A main voice from “Frozen” is helping Verishop speak up against prostate cancer.

coronavirus on map

Supply chain disruptions and contamination concerns are two challenges the coronavirus poses to Chinese retailers.

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