Press enter to search
Close search
Open Menu


News and analysis on technology in retail stores and online, including e-commerce, social media, mobility and business intelligence and analytics.

Study: Consumers pay more for brands in sync with their beliefs

Providing a brand purpose takes effort, but pays dividends.

Shoe Carnival steps into omnichannel merchandise planning

A footwear retailer is supporting a more targeted assortment approach.

NRF Expo floor

The most striking thing about the NRF 2020 Vision conference was the lack of striking things.

Dimas Gimeno

Retailers need to evaluate the need for industry transformation in areas including the store and training.

Carvana delivery

Carvana is launching as-soon-as-next-day vehicle delivery in Minneapolis.

Woman paying for item

Promotions are important to fashion shoppers, but not the number one influencer on their behavior.

J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand.

fedex delivery

Amazon is reportedly allowing third-party sellers to use FedEx ground delivery services once again.

Google is making purchasing apparel and footwear as easy as entering a mobile search request.

nrf show visitors

Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.

A major mall operator is accepting returns of online purchases at more locations.

Smartphones drove double-digit increases in online holiday revenue and traffic.


A specialty beverage retailer is ensuring a consistent physical and digital customer experience.

walmart's shelf-scanning bot

Walmart is expanding its use of automated shelf-scanning inventory robot technology. 

box delivered on front doorstep

Consumers are increasingly prioritizing convenience when it comes to purchases.

google logo

Google is acquiring an Irish retail startup whose mission is “to make things better for local retailers.”

old navy self-service returns

Retailers aren’t keeping pace with customer expectations in several key areas.

Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS.

An upscale footwear and accessories brand opened a pop-up store in the Big Apple — but in an unlikely place. 


H&M has a “smart” new way to encourage shoppers to recycle their unwanted clothing.

Cavender’s storefront

Texas-based Cavender’s is keeping up with growth by enabling consistent oversight of tasks for store and district managers.

taco bell exterior

Taco Bell is making it even easier for mobile app users to order their favorite burritos and chalupas.

NRF show floor

Retail’s “Big Show” will live up to its name — and then some.


Retailers need flexibility in their omnichannel operations — something that is best supported by a hybrid cloud infrastructure.

Stein Mart

A specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers.

Wayfair is looking to better scale its operations by moving to the cloud.

Show More